This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in singular or plural.

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Application refers to SaaaRaaa Shop, the software program provided by the Company.
• Company refers to Blue Kraft Paper Products India Pvt Ltd., Cluster Co-works, Office No. 201, Navale Icon, Near Navale Bridge, Vadgaon Budruk, Narhe, Pune, Maharashtra, India, 411 041.
• Country refers to Maharashtra, India.
• Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
• Personal Data (or Personal Information) is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically, generated by use of the Service or Service infrastructure.
• You mean the individual accessing or using the Service, or the company/legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide personally identifiable information that can be used to contact or identify You.

Personally identifiable information may include email address, first and last name, phone number, and address details.

Usage Data is collected automatically and may include IP address, browser details, pages visited, visit time/date, time spent, device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect mobile device type, unique ID, IP address, operating system, browser type, and diagnostic data.

With Your prior permission, We may collect pictures and other information from Your Device's camera and photo library to provide and improve features.

Use and Sharing of Your Personal Data

The Company may use Personal Data to provide and maintain the Service, manage accounts, perform contracts, contact You, provide relevant offers, manage requests, support business transfers, and improve products and services through analysis.

We may share Personal Data with Service Providers, affiliates, business partners, and in legal/business transfer scenarios, and with Your consent when needed.

• Use: Service operations, account management, contract fulfillment, communication, support, analytics, and product/service improvements.
• Share: Service Providers, affiliates, business partners, legal authorities (when required), or as part of company transactions.
• Public areas: information You share in public-facing areas may be visible to other users.

Retention of Your Personal Data

The Company retains Personal Data only as long as necessary for policy purposes, legal obligations, dispute resolution, and policy enforcement.

Retention periods are generally maximum periods (up to) and data may be deleted/anonymized earlier when no longer required.

• Account Information
  • User accounts: duration of account relationship plus up to 24 months after closure.
• Customer Support Data
  • Support tickets and correspondence: up to 24 months from ticket closure.
  • Chat transcripts: up to 24 months for quality assurance and training.
• Usage Data
  • Application usage statistics: up to 24 months.
  • Server logs (IP addresses, access times): up to 24 months.
• Data may be retained beyond standard periods for legal obligations, legal claims, explicit user request, or technical backup limitations.
• When retention expires, data is securely deleted or anonymized; backup copies may persist briefly under encrypted retention schedules.

Transfer, Deletion, and Disclosure

Personal Data may be processed at Company operating offices and other jurisdictions where processing parties are located.

You have the right to delete or request assistance deleting Personal Data collected about You.

Data may be disclosed for legal compliance, law enforcement requests, protection of rights/property, safety, and legal liability defense.

Security, Children, External Links, and Policy Changes

Security of Personal Data is important to Us, but no method of transmission/storage is 100% secure.

Our Service does not address anyone under the age of 16 and we do not knowingly collect data from children under 16 without required consent.

Our Service may contain links to third-party websites; we advise users to review those privacy policies.

We may update this Privacy Policy from time to time and will notify users through appropriate channels where required.

Contact Us

If you have any questions about this Privacy Policy, contact us by email: media@saaaraaa.shop